Shipping policy
Shipping is free on every order. No minimum, no oversize surcharge, and no delivery fee added at checkout.
Where we ship
The contiguous United States. We do not currently ship to Alaska, Hawaii, US territories, PO boxes, or internationally.
Processing time
Orders are processed within 1 to 3 business days. Orders placed on weekends or holidays begin processing the next business day.
Delivery estimates
Every product page shows a dated arrival window for that specific item, calculated from its dispatch and transit time. As a general guide:
- Smaller parcel items: about 5 to 10 business days from dispatch
- Larger and freight items: about 1 to 2 weeks from dispatch
These are estimates rather than guarantees. Carrier delays, weather, and address issues can move them.
How larger pieces arrive
Furniture and other oversized pieces travel by freight. The carrier contacts you to arrange a delivery window and brings the item to the curb. Curbside delivery does not include carrying the item inside, unpacking, or assembly.
Tracking
Every order ships tracked. Your tracking link is emailed at dispatch without you needing to ask. If it has not arrived within 5 business days of your order, email .
Multiple items
Orders containing several pieces may arrive in separate deliveries on different days, since items ship from the warehouse nearest to their stock. You are never charged more for this.
Damaged in transit
Inspect your delivery on arrival. If anything is damaged, photograph it and email within 7 days. We will replace or refund it in full, and you will not be asked to return the damaged item.
Incorrect addresses
Please check your shipping address at checkout. We cannot reroute a freight shipment once it is in transit, and packages returned to us as undeliverable due to an incorrect address may incur a reshipment cost.
Questions about a delivery: